Adam O’Connor | Gear Inc.
from The Team Engagement Podcast Season 6, Episode 437: Breathe Your Mission and Purpose
Adam O'Connor shares leadership tips on energizing teams, fostering a learning culture, delegating outcomes, and communicating company vision, drawing from his global experience at Gear Inc.
What you learn:
How to boost team momentum and engagement
Ways to encourage everyday learning
The value of delegating outcomes, not just tasks
How to make company vision meaningful to teams
About Adam:
Meet Adam O’Connor, the Chief Commercial Officer at Gear Inc, who leads international
sales strategies, drives revenue growth, and builds strategic partnerships. With over a
decade of experience in global sales, business development, and offshoring, he has helped organizations scale operations and optimize customer engagement across North America, Europe, and the Asia-Pacific region.
Background:
Adam O’Connor joined Gear Inc as Chief Commercial Officer in June 2024. Before that, he spent a significant portion of his career (2011 to 2024) with Cloudstaff, where he held
several progressive leadership roles including Senior Vice President of Sales (America & Europe), Chief Revenue Officer, Chief Sales and Marketing Officer, Chief Operating Officer, and Sales Director. This showcases a strong trajectory in sales and operational leadership.
He also previously worked in customer service and security at St John’s Westminster. Adam holds a BA (Hons) in Leadership and Management from The Open University, completed between 2010 and 2014.
Key Achievements & Notable Work:
● At Gear Inc, he leads commercial strategy and oversees international BPO operations across 25+ countries and 75+ languages, managing a workforce of over 6,000 people.
● Guided Gear Inc’s expansion in services like customer service, content moderation, financial services, game development, and more.
Expertise & Passion:
● Specializes in tailoring business process outsourcing (BPO) solutions that are
results-driven and scalable across diverse industries.
● Excels in relationship-building, strategic thinking, global team leadership, and
operational compliance including GDPR and ISO standards.
Website: http://www.jeffhancher.com/
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